插件简介
For customer service reps, sending the right response is more than just answering a question. Scribsi - every response counts.
Elevate Customer Satisfaction
Successful Customer Service Reps do more than just answer question and close tickets. They engage and delight their customers and get high customer satisfaction rates.
Scribsi helps Customer Service Reps communicate clearly and effectively. It “listens” to the conversation and provides real-time guidance that helps to compose more accurate, clear and relevant replies.
How it works:
1 Compose your message on Zendesk
2 Revise your message using Scribsi’s tone and clarity feedback
3 Send your reply and delight your customers!
Features:
• Native Zendesk integration
Scribsi works seamlessly with Zendesk on the Chrome browser
• Connect Emotionally
Scribsi helps you craft your message in a more effective way by helping you match your message’s tone to your customer’s.
• Write With Clarity
Scribsi highlights the confusing parts of your message, so now it’s easier to keep messages clear and concise.
• Delight Customers
Scribsi helps you write clear, in-tune responses that enable you to connect with customers.
Permissions
Scribsi will access data in Zendesk
其他信息
ID amnlfmpojnmeojbaeggigjnmabgbpifm
版本 0.1.8 上次更新日期 2015年3月23日 大小 239KiB 语言 支持1
种语言 开发者 适用浏览器
谷歌浏览器、其他Chromium内核的浏览器
