Talkdesk is an all-in-one, browser-based call center software for inside sales, support and marketing. With click-to-call functionality, it allows you to call customers directly from your favorite Helpdesk, CRM, sales software or any other website just by clicking on their phone number. It also provides advanced call control features, IVR, waiting queues, advanced routing, voicemails, call monitoring, etc.
Eliminate the old-school copy and paste method and the painstaking task of having to search for the same contact in both systems. Talkdesk will save you time and effort, allowing you to focus on closing deals and better serving your customers.
How It Works
Once you install the Talkdesk Google Chrome Extension, it will intelligently scan your current systems (i.e. Salesforce, Zendesk, Desk.com, Zoho, SugarCRM, Highrise, Help Scout, Nimble, Freshdesk, Radius Bob, etc.) and add a link to each phone number. All you need to do is click on the phone number and Talkdesk will take care of the rest. The calls will be made and received through your browser and none of your information will be exchanged with Talkdesk or third-party servers.