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Click2Call CTI for CRM by Thirdlane

提供方: Third Lane Technologies
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插件简介

Click to Call from any web page or CRM with Click2Call CTI for CRM.
Click to Call, also known as Click2Call, or Click to Dial allows a person to click an object to request an immediate connection - typically via phone call.

Click2Call CTI for CRM extension by Thirdlane converts phone numbers on web pages into clickable links to allow quick dialing and integrates with various CRMs and Service Desk applications.

Salesforce and other CRM integration is what makes this extension different from other Click to Call extensions. Click2Call CTI for CRM extension supports caller identification (screen pops) and allows to enter call notes in Salesforce and other popular CRM and Help Desk applications.

Salesforce integration, as well as caller identification in Zoho, Freshdesk, Zendesk and other applications is available out-of-the-box. If your CRM integration is not available today, please let us know.

Click2Call CTI for CRM extension increases your productivity as follows:

■ You can dial phone numbers by clicking on them on web pages and saving precious time

Phone numbers in any web pages get automatically highlighted and converted into clickable links.

■ Click to Call and screen pops are available while you work using your CRM web pages

Login into your CRM, and Click2Call CTI for CRM extension will find callers or contacts you call and display contact or lead information (screen pop).

■ Salesforce, Zoho, Zendesk, Freshdesk, and other popular CRMs and applications support

Salesforce and other CRM and Help Desk applications are supported - more to be added in the future.

■ You can use your own contact sources for dialing and caller lookup

You can specify an additional URL (i.e. custom directory, or web based service) to be used for phone number lookup and screen pops. This URL will be used when CRM is not specified or CRM lookup fails.

Example : http://www.whitepages.com/phone/${PHONE}


Visit https://thirdlane.com for more information about Thirdlane.

其他信息

版本 2.2.18 上次更新日期 2018年11月20日 大小 2.39MiB 语言 支持3种语言 开发者

sales@thirdlane.com

Power Lane Fairfax, CA 94930 United States

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Click to Call from any web page or CRM with Click2Call CTI for CRM.